• General enquiry form

    How can we help you?
  • Do you require language or communication support to help with your enquiry?
  • Collection Notice

  • By submitting this form you are agreeing to the collection of your personal information as outlined in the attached General Enquiry Form Collection Notice. Your information will be handled in accordance with the Privacy Policy for the Department of Planning, Lands and Heritage.

    The Department of Planning, Lands and Heritage (Department) or those Information Privacy Principle entities (IPP entities) within it, are obliged under the Privacy and Responsible Information Sharing Act 2024 (PRIS Act) to advise you of certain matters when collecting your personal information. This collection notice sets out those matters and explains how we will manage the collection, use and disclosure of your personal information. 

    The Department is collecting your personal information, including name and contact information, to identify, assess and process your enquiry. 

    Additionally, we may use your information: 

    • to communicate with you; 
    • to improve our services; 
    • for recordkeeping purposes;  
    • for statistical and analytical purposes; 

    If you don’t provide the necessary information we probably will not be able to respond to your enquiry. 

    If you have selected “yes” to requiring language or communication support, your personal information may be shared with a third party for the purpose of providing that support.  

    If further information is required from you, we will communicate the reason and purpose of that collection at the time it is required, this may include providing one or more additional collection notices.  

    We will seek your consent before sharing your personal information outside of the Department or its relevant IPP entities.  

    For further information on how your personal information is handled please refer to our Privacy Policy.  

    This form is located on WA.gov.au, and the State Government will also collect your personal information for the purpose of answering your enquiry, or improving their website. Please refer to their Privacy page which covers how information gained through WA.gov.au is collected, used and disclosed and use of cookies and web analytics data.  

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