Important requirements
The identity and relationship to the Resident must be verified before money can be accepted on the Resident's behalf. This can be done through the process of Visiting a Resident.
Note: the maximum balance permitted in a Resident's deposit account are:
- Resident's Private Cash Account (PPCA) - $150
- Resident's Telephone Account (PTS) - $100
Note: Any payment/s made before 5.30 pm, Australian Easten Standard Time (AEST), the payment will be processed the following working day. For any payment/s made after 5.30 pm AEST, this payment will take 2 working days to process.