Important requirements
The identity and relationship to the Prisoner must be verified before money can be accepted on the Prisoner's behalf. This can be done through the process of Visiting a Prisoner.
Note: the maximum balance permitted in a Prisoner's deposit account are:
- Prisoner's Private Cash Account (PPCA) - $200
- Prisoner's Telephone Account (PTS) - $140
Note: Any payment/s made before 5.30 pm, Australian Easten Standard Time (AEST), the payment will be processed the following working day. For any payment/s made after 5.30 pm AEST, this payment will take 2 working days to process.